Privacy Policy | Mad Touch Glass

Mad Touch Glass & Screens LLC ("Mad Touch Glass," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you use our website or contact us, how we use it, and the choices you have. By using madtouchglass.com or submitting a request, you agree to this policy.

Information We Collect

We collect information you give us directly when you fill out our estimate form, call, text, or email us. This may include:

Your name and contact details (phone number, email address, ZIP code or service address)
Details about the project you're requesting (type of glass service, timeline, and any description you provide)
Your consent preferences, including whether you opted in to receive text messages

We also automatically collect basic technical data (such as IP address, browser type, and pages visited) through standard website analytics to help us improve the site.

How We Use Your Information

To respond to your estimate request and provide quotes
To contact you about your project by phone, text, or email
To schedule and complete the work you requested
To send service updates and, if you opted in, occasional messages about your project
To improve our website and services

Text Messaging (SMS)

We will only text you if you opt in. When you check the SMS consent box on our estimate form, you agree to receive text messages from Mad Touch Glass about your request and project. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. Consent to receive texts is not a condition of purchasing any service.

Mobile information will not be shared with or sold to third parties or affiliates for marketing or promotional purposes. All other categories of information are subject to the sharing rules described below. Text messaging originator opt-in data and consent are never shared with any third parties.

How We Share Information

We do not sell your personal information. We only share information with:

Trusted service providers who help us run our business (for example, our CRM and communications platform), bound to keep your information confidential
Authorities if required by law, or to protect our rights and safety

Data Retention

We keep your information only as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Choices

Opt out of texts any time by replying STOP
Unsubscribe from emails using the link in any email or by contacting us
Request that we access, update, or delete your information by emailing us

Security

We use reasonable administrative and technical safeguards to protect your information. No method of transmission over the internet is 100% secure, but we work to protect your data.

Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect information from them.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent version.

Contact Us

Mad Touch Glass & Screens LLC
5037 N 54th Ave #3, Glendale, AZ 85301
Phone: (480) 532-7574
Email: info@madtouchglass.com